Nespresso Professional Service Centre

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A world of services

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available everyday, 9 to 18 to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily, 24/7

  • EASY ORDER

    Never run out of stock of your favorite Nespresso coffees

  • 365 Days, 9 to 18

    An expert available to help you*

* Nespresso Club: 080-734-1113 (Toll-Free, Within Korea) or
+82-2-3277-1397 (International), 9 to 18

  • Easy Order

    Never run out of stock of you favorite Nespresso coffees.

    • Benefit from free delivery for +300 capsules per order
    • Automatic shipment: Receive your order at a specific frequency*
    • Changes: Modify your easy order via phone*
    • Easy to manage: Manage your order at 080-734-1113 (365 Days, 9 to 18 / Toll-free, Within Korea)

    *depending on your contract specifications

Delivery

Order your coffee capsules by phone or online, and receive them within one working day with standard delivery**

  • Free Delivery

    Free delivery from 300 capsules ordered within one working day

  • Fast Delivery

    (1) Next day delivery: If purchased before 5pm on weekdays
    (2) Special Sunday delivery: When ordering from 5pm on Friday to 5pm on Saturday

(1) Limited to Seoul, Incheon, Daejeon, Gwangju, Ulsan, Daegu, Busan. There may be some delays depending on weather conditions in the mountainous regions of the island.
(2) Only when ordering by phone. Seoul and Gyeonggi regions only (excluding mountainous areas in the island), additional charges (5,000 won)
** However, delivery may be delayed in some cases, and more information can be found on the main page of our website.

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

    Learn more
  • Machine service

    As a Nespresso customer you can benefit after buying a coffee machine from a 24 month warranty as well as from a service and maintenance of your machine**

  • Intervention

    Our technicians can provide depending on your machine model on site assistance within 6 hours until up to maximum 3 working days***

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site***

* Other inquiries: 080 734 1113 (9 to 18 / Toll-free)
** According to Nespresso service policy, may apply to paid service
*** According to Nespresso service policy

Recycling

Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.

  • Sustainability

    Learn more about the sustainability program of Nespresso

  • Recycling

    Discover our solutions to recycle your capsules

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

  • Set up

    Installation and demonstration of your new machine*

  • Water analysis

    Provision of filters to optimize your water quality*

*Those services may be charged, please contact your commercial agent for further information.

  • Not yet a customer ?

    Contact us here to find out more about Nespresso Professionnal

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  • Already a customer ?

    Ask your question here about your order or your machine

    Contact us